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When: “i’m stuck and don’t know who to ask”

It’s Okay to Ask for Help. You Just Need to Know Who to Call

Rather watch? Here’s my video on this ↓

Hi, my Saltines. I’m Courtney, your caregiver’s caregiver, and today’s reminder is a simple one: it is okay to ask for help.

A story

A friend called me about a medical bill. She had been fighting with the company for months and getting nowhere. She was at her wits’ end. And I said, “Let me step in. This is something I know about.” I spent years in medical billing. I know how billing policies work, how discounts and financial assistance work, and what to ask for.

I told her what steps to take. About a month later I got a thank-you note. She’d done what we talked about and got the help she needed. She was so relieved.

All I could think was: how long did she carry that by herself?

We’re not supposed to know everything

I don’t know anything about cars. I don’t know much about cell phones either. When my phone acts up I call my oldest daughter, the techie guru. She says, “I got it, Mom.” Why frustrate myself?

As we get older, we tend to isolate and think we’re supposed to have all the answers. We don’t. You don’t need to know everything. You just need to know who to call.

Make your “who to call” list

Sit down with your phone or your address book and go through it:

  • Car trouble? “Susan’s husband used to be a mechanic. He’ll know someone.”
  • Phone or computer? The grandkid, the neighbor, the library.
  • Bills and paperwork? The friend who did bookkeeping.
  • The house? Whoever fixed your neighbor’s gutters.

If you don’t want to call, send a text: “Hey, I’m having trouble with ___. Do you know anybody?” People like to help. You’d help them, wouldn’t you?

Write your list in one place. (There’s a whole section for this in The Living Legacy Planner.)

And if you’re stuck with no one to ask, ask me. That’s what I’m here for. Book a free call.

Quick answers

Why is it so hard for seniors to ask for help?

Many older adults spent their lives being the person others relied on, so asking can feel like losing independence. It helps to remember that nobody knows everything, and asking the right person is a smart way to stay independent.

What is a who-to-call list?

It is a written list of people you can call for different problems, such as car trouble, the computer, bills and paperwork, or repairs around the house. Keep it by the phone and share a copy with family.

Where can older adults find local help?

The Eldercare Locator at 1-800-677-1116 or eldercare.acl.gov connects you with your local Area Agency on Aging for meals, rides, caregiver support and other services.

From Courtney

Not sure where to start? Call me.

Your first conversation is free. Tell me what’s going on, and we’ll work out the next step together. Sometimes you need a plan. Sometimes you just need somebody who gets it.

Courtney Jones, founder of Senior and Living Today
Talk soon! — Courtney

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