Q: 1. Can I have a sample order?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q: 2. What is the lead time?

A: Sample needs 3-5 days, mass production time needs 10-15 days for order less than 1000 pcs.

Q: 3. Do you have any MOQ limit?

A: Our MOQ EXW is 50 pcs under neutral gift box; MOQ FOB is 300pcs. MOQ for OEM is 500PCS.

Q: 4. How do you ship the goods and how long does it take arrive?

A: for samples, we usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive.

for cargos, you can choose sea or airline service by your needs.

Q: 5. How to process the order if I have logo to print?

A: Firstly, we will prepare artwork for visual confirmation, if the color and position are alright, we would make sampling first from silk print factory and take picture for your second confirmation before mass production.

Q: 6. Do you offer guarantee for the products?

A: Yes, we offer two years guarantee for the products.

Q: 7. Do you accept drop shipping?

A: Yes, it's available.